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Additional Information
Booking Appointments- In order to reserve an appointment a credit card must be placed on file regardless of membership status or Groupon voucher purchase. This is required as part of my late cancel/No Show policy.
You will not be charged until after the session is completed if there is a balance owed. All clients will be charged regardless of membership status or voucher purchase if the cancellation policy is violated.
Intake Form – For new clients visiting Diarra's Massage for the first time, I would like to say thank you for considering my services.
Once you have booked the appointment, you will be receive an email from me with an intake form link attached to the bottom. This form will need to be filled prior to arriving for your appointment. Failure to complete this form prior to your arrival, will cut into your massage time as there are important questions about your health that will need in advance of performing your services .
- Cancellation & No Show Policy – I am a By Appointment Only provider. This means that once you reserve a service on my schedule the time belongs only to you. Out of consideration for my Schedule and other clients waiting to reserve services, If you cancel in in less than 12 hours you will be charged a cancellation fee of $20. Emergencies and illness happen and may exempt you from this $20 fee so long as you notify me by (1) calling and leaving a voicemail or (2) sending a text message as soon as you can upon discovering you will need to break your appointment.
